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| Location | Ottawa, Ontario (former city of Nepean) |
|---|---|
| Opening date | 1973 |
| Developer | Ivanhoe-Cambridge |
| Management | Charles F. Champagne |
| Owner | Ivanhoe-Cambridge [1] |
| No. of stores and services | 155 |
| No. of anchor tenants | 6 (Zellers, Old Navy, Sports Experts, Savory's Fine Foods, The Bay, Winners |
| Total retail floor area | 728,047 square feet (total surface) |
| No. of floors | 3 |
| Parking | 4000 (including 53 handicapped and 27 family) [2] |
| Website | http://bayshore.shopping.ca |
Bayshore Shopping Centre is a major shopping mall located in Ottawa, Ontario, Canada.
This mall is one of the busiest in the National Capital Region as it attracts about 7 million visitors per year[3] from all of the city but as well as from outside Ottawa
The interior of the 3-story mall has a relatively simple layout, as opposed to the Rideau Centre and St. Laurent Shopping Centre, which makes it very easy to navigate. Prominent retail tenants include The Bay, Winners, Sports Experts, Pharma Plus, Laura, Zellers, Birks Jewelers, Mexx, Club Monaco, GAP, Banana Republic, Old Navy and newly-open Savory's Fine Foods among its 150 stores. Well-known restaurants such as Subway, Kentucky Fried Chicken, New York Fries & A&W are located in its food court located on the upper level
Les Ailes de la Mode (from August 2001 to June 2003) and Market Fresh (From Fall 2004 to December 31, 2005) were also important stores that were located in this mall in recent years. Previous tenants included Eaton's, Toy World, Marks & Spencer, Steinberg, Miracle Mart, A&A Records, Little Farm, Boots, Sam The Record Man, Wilson, and the Pik Nik and Steak & Burger restaurants.
The mall is commonly called simply Bayshore by local residents. It is operated by Ivanhoe-Cambridge and the current general manager is Charles Champagne. The mall security is assured by the North American Security Services (N.A.S.S)[4] while it is maintained by Everyday Maintenance & Landscaping (outside) and Allen Maintenance Ltd (inside).
Management Team
Primary mall personnel as at August 2006:
- Operator: Ivanhoe-Cambridge
- General Manager: Charles Champagne
- Operations Manager: Bert Vanderwal
- Building Technician: Scott Hindshaw
- Marketing Director: Maud Lorenger
- Retail Coordinator: Melyssa Houle
- Sponsorship/Partnership: Leigh Rosar
Massive Construction & Renovation Period
- Following the 2003 closure of Les Ailes de la Mode, the resulting vacant space on the south side of the first and second levels was reconstructed into two new areas. In the first level, the former corridor was closed and a new corridor and mall entrance created to its east. Stores in the new area include EB Games, The Body Shop, Shoppers Blvd, Scentiments, Carol Baker Visage, Freyja Collections and MotoPhoto. A small eating area was also added, including a few new snack shops such as Booster Juice, La Cremière and Cinnabon. The new Savory's Fine Foods store opened on June 15, 2006 (replacing the defunct Market Fresh store) and the new Pet World opened across from the grocery on July 13.
- On the second level, a new corridor includes stores such as Mexx, Cleo, Timothy's World Coffee, Place Bonbon, Winners and Swarovski. The two new sections of the mall are connected by an elevator and some escalators. Washrooms were added near the GAP replacing the older and smaller ones that were located near the main entrance of the level (by the Bayshore Dental Clinic).
- A new passager elevator opposite of the existing green one, that leads to the food court area of the third, was also built to transport a greater number of customers from first to third or vice versa.
- Recently, the new Build-A-Bear Workshop opened its doors on June 15 2006 at the old Cotton Ginny location which itself move further east on the level beside the recently moved Northern Reflection store. Just across from the location, the Athletes World store haved move for a short period to the lower level as they have shrinkend their second level space they occupied. A new store, Esprit will occupy the remaining space in October.
- This summer, the mall is currently undergoing an extensive renovation to its parking deck which will continue until this fall - this to replace the structure that existed since its opening more then 30 years ago. Right now, workers are currently doing Rows 5 to 8 on both first and second floors. Other work seems to be done in the eastern end of the lot on the first level near the intersection of Bayshore Drive and Woodridge Crescent. Other renovations may be planned elsewhere across the mall in the future.
Store/Service Location
The list is updated as of September 6, 2006
First Level
| Store Name | Store Category | Store Name | Store category |
| 1850 Levis Store | Men and Women's Wear | Aliaunn | M.R.U Temporary Kiosk |
| American Eagle | Ardene | Kid's/Accessories/Jewellery Store | |
| Armstrong Shoes | Footwear store | Baby Gap/Gap Kids | Kid's Store |
| Banana Republic | Men's and Women's Wear | Bayshore Flowers | Gifts |
| Bayshore Salon & Spa | Hair Salon | Benix | Kitchen Store |
| Black's | Photo Shop | Bluenotes | Men's and Women's Wear (especially youth) |
| Booster Juice | Snack Shop | Canada Post | Post Office |
| Carol Baker Visage | Cosmetics Shop | Cell World Canada | Telephone Store |
| Cinnabon | Snack Shop | Club Monaco | Men and Women's Wear |
| Crabtree & Evelyn | Gifts | Customer Service Kiosk | Information/Service |
| EB Games | Video Game store | Fairweather | Women's Wear |
| Flight Centre | Travel Agent | Foot Locker | Sports and footwear store |
| Freyja Collections | Jewellery Store | Hallmark | Gift Store |
| HMV | Music Store | JNC/Nutrition House (?) | Natural Products Store (?) |
| Kernels (Coming Soon) | Snack Shop | La Cremiere | Snack Shop |
| Magiff Nails | MRU Kiosk | Management Office | Mall Administration/Information |
| Mappins | Jewellery Store | Moneysworth & Best | Service |
| Naturalizer | Footwear store | Ministry of Ontario Service Kiosk | |
| MotoPhoto | Photo Shop | Pet World | Pet shop |
| Peoples Jewellers | Jewellery Store | Personal Edge | Gift or accessories store |
| Pharma Plus | Drug Store | Please Mum | Kid's Store |
| Printwell | Ink Shop | Proactiv | M.R.U temporary kiosk |
| Rogers Plus | Telephone Store | Savory's Fine Foods | Grocery store |
| Scientiments Perfume | Cosmetics/Perfume | Second Cup | Coffee Shop |
| Shoppers Blvd. | Dollar Store | Sirens | Woman's Wear |
| SoftMoc | Footwear Store | SoftTron | Service (unknown) |
| Stance | Stitch It | Taylor Store | |
| Stitches | Men & Women's Wear | Stokes | Home furnashing store |
| Sunglass Hut | Eye Glasses store | TD Canada Trust | Bank |
| The Bay | Department Store | The Body Shop | Gift Shop |
| The Source by Circuit City | Electronic Store | The Telephone Booth | Telephone Store |
| Things Engraved | Accessories/Service | Thomas Cook Travel | Travel Agent |
| Thyme Maternity | Women's Wear | Tie Rack | Men's Wear |
| Treats | Coffee/Snack Shop | Vineyard's Estate Wines | Wine Store |
| Warren's | Mens and Women's Wear | X-Press | Convenience Store |
| Zellers | Department Store | Zorro's | MRU Kiosk, Gift kiosk |
Second Level
| Store Name | Store Category | Store Name | Store category |
| Addition-Elle | Lingerie Shop | Athlete's World | Sports and footwear store |
| Bayshore Dental Clinic | Dentist Clinic | Bayshore Optometric Clinic | Eye Clinic |
| Bentley | Bags and Luggage store | Bikini Village | Swimsuit shop |
| Build-a-Bear Workshop | Kid's and Gift store | Carleton Cards | Gift store |
| Charms Diamond Centre | Jewellery store | Cleo | Women's Wear |
| Coats Co. | Women's Wear | Coles | Book Store |
| Cotton Ginny | Danier Accessories/Danier Leather | Men & Women's Wear | |
| Dell | Computer Store | Eddie Bauer | |
| Esprit (Opening in October) | Men and Women's Wear | Fruits And Passion | Gift store |
| Gap | House of Knives | ||
| Jacob Jr. | Kid's Store | Koyman Galleries | Arts & Galleries |
| La Senza Girl | Laura Secord | Food and Gift store | |
| Lenscrafters | Eye Care Clinic | Mexx | Men & Women's Wear |
| Mexx Kids | Kid's Store | Northern Reflections | Women's Wear |
| Payless Shoes | Footwear Store | Personnaly Yours | Gift Store |
| Place Bonbon | Candy Shop | Planet Beads | Jewellery/Gift Store |
| Reitman's | Women's Wear | Smart Set | Women's Wear |
| Suzy Shier | Swarovski | Jewellery Store | |
| Tabi International | Telus | Telephone Store | |
| The Barber's Chair | Hair Salon | The Bay | Department Store |
| The Bombay Company | Furnature Store | The Sony Store | Electronic & Appliance store |
| Timothy's World Coffee | Coffee Shop | Tip Top Tailors | Men's Wear |
| Trade Secrets | Accessories/Cosmetics (?) | Urban Jazz | Youth's Wear (Men and Women) |
| West 49 | Youth's Wear (Men and Women) | Winners | Department store, Men's and Women's Wear |
| Wireless Wave | Telephone Store | Zellers | Department Store |
Third Level
| Store Name | Store Category | Store Name | Store category |
| Access | Bags & Luggage Store | Accessorize | Gift Store |
| Aqua | Swimsuit shop | A&W | Fast food restaurant |
| Bell World | Telephone Store | Birks & Son | Jewellery Store |
| Cafe Supreme | Coffee Shop/Restaurant | Claire's | Kid's/Youth Store, Jewellery Store |
| Cliquot | Women's Wear | Disney Store | Kid's Store |
| Dynamite | Women's Wear | Feet First | Footwear Store |
| Femme de Carriere | Women's Wear | Fido | Telephone Store |
| Games Workshop | Video Game store | Garage | Youth's Clothing (Men and Women) |
| Gymboree | Kid's Store | Jacob | Women's Wear |
| Jacob Lingerie | Lingerie Shop | Joseph's | Hair Salon |
| Jubilee Jewellers | Jewellery Store | Kentucky Fried Chicken | Fast food Restaurant |
| Kojax | Fast Food Restaurant | La Senza | Lingerie shop |
| Laura | Women's Wear | Laura Petites | Women's Wear |
| Laura Plus | Women's Wear | La Vie en Rose | Lingerie shop |
| Le Chateau | Men & Women's Wear | Made in Japan (Teriyaki) | Fast food restaurant |
| Manchu Wok | Fresh & Fast food restaurant | Melanie Lyne | Women's Wear |
| Mrs. Tiggy Winkles | Kid's Store | Mrs.Vannelli's | Fresh & Fast Food Restaurant |
| Moxies | Bar & Grill restaurant | New Look Eyewear | Eye Store & Clinic |
| New York Fries | Fast food restaurant | Nygard | Women's Wear |
| Old Navy | Men and Women's Wear | Port Piazzaz | Daycare/Playground centre |
| Roots | Men & Women's Wear | Sheppard's | Women's Wear |
| Sports Experts | Sports Store | Subway | Submarine/sandwich restaurant |
| Sunrise Records | Music Store | Taco Bell | Fast Food Restaurant |
| Talbots | Women's wear | Talbots Women | Women's Wear |
| Thai Express (Coming Soon) | Fast Food Restaurant | The Bay | Department Store |
| Transit | Footwear | Tristan | Women's Wear |
| Urban Trade | Men & Women's Wear | Yogen Fruz | Snack Shop |
Other Notes
- In mid-November, Bayshore has its own Santa Claus Parade, which usually on Sundays, consists of a parade that starts in front of the Bay on the third level and ends at the Santa's Castle on the first level near Pharma Plus. This is usually the kick-off of the holiday shopping season in which the mall's hours are extended until 10 PM from Monday to Saturday except Sundays which keeps regular hours (although in previous years the mall also had extended hours on Sundays). During the last week of the Christmas rush, the mall is open until 11:00PM. Other traditional features of the shopping centre at this period is the Gift Wrapping Service in which patrons can have their gives wrapped.
- Since the summer of 2005, Bayshore introduced Gift Cards, which can be purchased at the Customer Service Kiosk Desk on the lower level, area available in several denominations and can be used either for stores and services throughout the mall. It has replaced the old gift certificates previously used , but it doesn't really have any significant difference.
- During the year, Bayshore organizes promotions which includes prizes or contests for their customers. Last June, Bayshore gave away a free day of golf for 20 for Father's Day at the Marshes Golf Club in Kanata - near Brookstreet Hotel with a supper at the Moxies Bar & Grill restaurant at Bayshore. Other promotions includes free products for every 150$ spent, free school purchases or other promotions sponsered by Visa. Several other events organized by the mall or stores are occuring throughout the year.
- Each summer, Bayshore organizes its annual sidewalk sale where stores are doing sales outside in the mall. This year's sale (2006) took place from July 8 to July 16, but most stores had started their own sales well in advance and after the official event.
- Port Pizzazz is a children's playground area that is operated by the YMCA of Ottawa-Carleton and is located in the third level beside the Bay. It contains a sliding area with a pool of plastic balls, an X-Box machine, a computer, arts & crafts and many more. One can obtain a free hour at the playground for every $75 spent.
Transportation
The mall is located near the interchanges of provincial highways 417 and 416 in the Nepean sector of Ottawa, through the Richmond Road exits.
Transit is provided by the adjacent OC Transpo Bayshore Transitway station, which serves many bus routes including 2, 85, 96, 97, 99, 166 and 172. The city of Ottawa recently announced plans to construct the extension of the West Transitway which will provide more direct bus connections into Bayshore station. The project is expected to be completed by the end of 2006.
Hours of Operation
- Mondays to Saturdays: 09:00-21:00
- Sundays: 10:00-18:00
- The mall is accessible at 07:00 for employees and mall walkers.
Holidays and Christmas Period
- Civic Holiday (first Monday of August): 09:00-17:00
- Remembrance Day (November 11): 12:30-21:00 (except Sundays)
- Christmas Eve and New Year's Eve : 09:00-17:00
- Late-November to mid-December and the last week of December (except Sundays): 09:00-22:00
- Last week before Christmas (except Sunday): 09:00-23:00
- Christmas, New Year's Day, Good Friday, Easter Sunday, Victoria Day, Canada Day, Labour Day & Thanksgiving : Closed