Public relations

Definition

Publicity according to etymonline.com is defined as - 1791, "condition of being public," from Fr. publicité (1694), from M.L. publicitatem (nom. publicitas), from L. publicus (see public). Sense of "making something known, advertising" is from 1826. Publicity stunt first recorded 1926. Publicize first recorded 1928. Publicist (1792) is from Fr., originally "writer on current topics;" meaning "press agent" is from 1930. ^{http://www.etymonline.com/index.php?search=public+relations&searchmode=none&p=0}

The term Public Relations was first used by the US President Thomas Jefferson during his address to Congress in 1807. ^[1]

One of the earliest definitions of PR was created by Edward Bernays. According to him, "Public Relations is a management function which tabulates public attitudes, defines the policies, procedures and interest of an organization followed by executing a program of action to earn public understanding and acceptance."

Examples/users of public relations include:

Corporations using marketing public relations (MPR) to convey information about the products they manufacture or services they provide to potential customers in order to support their direct sales efforts. Typically, they support sales in the short to long term, establishing and burnishing the corporation's branding for a strong, ongoing market.

Corporations using public relations as a vehicle to reach legislators and other politicians, in seeking favorable tax, regulatory, and other treatment. Moreover, they may use public relations to portray themselves as enlightened employers, in support of human-resources recruiting programs.

Non-profit organizations, including schools and universities, hospitals, and human and social service agencies: such organizations may make use of public relations in support of awareness programs, fund-raising programs, staff recruiting, and to increase patronage of their services.

Politicians aiming to attract votes and/or raise money. When such campaigns are successful at the ballot box, this helps in promoting and defending their service in office, with an eye to the next election or, at a career’s end, to their legacy.

Today "Public Relations is a set of management, supervisory, and technical functions that foster an organization's ability to strategically listen to, appreciate, and respond to those persons whose mutually beneficial relationships with the organization are necessary if it is to achieve its missions and values." (Robert L. Heath, Encyclopedia of Public Relations).

Essentially it is a management function that focuses on two-way communication and fostering of mutually beneficial relationships between an organization and its publics.

There is a school of public relations that holds that it is about relationship management. Phillips, explored this concept in his paper "Towards relationship management: Public relations at the core of organisational development" paper in 2006 which lists a range of academics and practitioners who support this view.

History

Precursors

Evidence of the practices used in modern day public relations are scattered through history. One notable practitioner was Georgiana Cavendish, Duchess of Devonshire whose efforts on behalf of Charles James Fox in the 18th century included press relations, lobbying and, with her friends, celebrity campaigning.

A number of American precursors to public relations are found in publicists who specialized in promoting circuses, theatrical performances, and other public spectacles. In the United States, where public relations has its origins, many early PR practices were developed in support of the expansive power of the railroads. In fact, many scholars believe that the first appearance of the term "public relations" appeared in the 1897 Year Book of Railway Literature. ^{[citation needed]}

Later, PR practitioners were—and are still often—recruited from the ranks of journalism. Some reporters, concerned with ethics, criticize former colleagues for using their inside understanding of news media to help clients receive favorable media coverage.

In the United Kingdom Sir Basil Clarke (1879-12 Dec 1947) was an early pioneer of public relations (PR.

Despite many journalists' discomfort with the field of public relations, well-paid PR positions remain a popular choice for reporters and editors forced into a career change by the instability and often fewer economic opportunities provided by the print and electronic media industry.^{[citation needed]}

Examples of prominent PR firms staffed by former journalists and television producers include organizations like Medialink, DS Simon and Mediahitman.

The first "names"

The First World War also helped stimulate the development of public relations as a profession. Many of the first PR professionals, including Ivy Lee, Edward Bernays, John Hill, and Carl Byoir, got their start with the Committee on Public Information (also known as the Creel Committee), which organized publicity on behalf of U.S. objectives during World War I. Some historians regard Ivy Lee as the first real practitioner of public relations, but Edward Bernays is generally regarded today as the profession's founder. In describing the origin of the term Public Relations, Bernays commented, "When I came back to the United States, I decided that if you could use propaganda for war, you could certainly use it for peace. And propaganda got to be a bad word because of the Germans.. using it. So what I did was to try to find some other words, so we found the words Council on Public Relations".

Ivy Lee, who has been credited with developing the modern news release (also called a "press release"), espoused a philosophy consistent with what has sometimes been called the "two-way street" approach to public relations, in which PR consists of helping clients listen as well as communicate messages to their publics. In the words of the Public Relations Society of America (PRSA), "Public relations helps an organization and its publics adapt mutually to each other." In practice, however, Lee often engaged in one-way propagandizing on behalf of clients despised by the public, including Standard Oil founder John D. Rockefeller. Shortly before his death, the US Congress had been investigating his work on behalf of the controversial Nazi German company IG Farben.

In the 1890s when gender role reversals could be caricaturized, the idea of an aggressive woman who also smoked was considered laughable. In 1929, Edward Bernays proved otherwise when he convinced women to smoke in public during an Easter parade in Manhattan as a show of defiance against male domination. The demonstrators were not aware that a tobacco company was behind the publicity stunt.

Bernays was the profession's first theorist. A nephew of Sigmund Freud, Bernays drew many of his ideas from Freud's theories about the irrational, unconscious motives that shape human behaviour. Bernays authored several books, including Crystallizing Public Opinion (1923), Propaganda (1928), and The Engineering of Consent (1947). Bernays saw public relations as an "applied social science" that uses insights from psychology, sociology, and other disciplines to scientifically manage and manipulate the thinking and behavior of an irrational and "herdlike" public. "The conscious and intelligent manipulation of the organized habits and opinions of the masses is an important element in democratic society," he wrote in Propaganda. "Those who manipulate this unseen mechanism of society constitute an invisible government which is the true ruling power of our country."

One of Bernays' early clients was the tobacco industry. In 1929, he orchestrated a legendary publicity stunt aimed at persuading women to take up cigarette smoking, an act that at the time was exclusively equated with men. It was considered unfeminine and inappropriate for women to smoke, besides the occasional prostitute, virtually no women participated in the act publicly.

Bernays initially consulted psychoanalyst A. A. Brill for advice, Brill told him: "Some women regard cigarettes as symbols of freedom... Smoking is a sublimation of oral eroticism; holding a cigarette in the mouth excites the oral zone. It is perfectly normal for women to want to smoke cigarettes. Further the first women who smoked probably had an excess of male components and adopted the habit as a masculine act. But today the emancipation of women has suppressed many feminine desires. More women now do the same work as men do.... Cigarettes, which are equated with men, become torches of freedom."

Upon hearing this analysis, Bernays dubbed his PR campaign the: "Torches of Liberty Contingent".

It was in this spirit that Bernays arranged for New York City débutantes to march in that year's Easter Day Parade, defiantly smoking cigarettes as a statement of rebellion against the norms of a male-dominated society. Publicity photos of these beautiful fashion models smoking "Torches of Liberty" were sent to various media outlets and appeared worldwide. As a result, the taboo was dissolved and many women were led to associate the act of smoking with female liberation. Some women went so far as to demand membership in all-male smoking clubs, a highly controversial act at the time.

For his work, Bernays was paid a tidy sum by George Washington Hill, president of the American Tobacco Company.

Standards

In 1950 PRSA enacts the first "Professional Standards for the Practice of Public Relations," a forerunner to the current Code of Ethics, last revised in 2000 to include six core values and six code provisions. The six core values are "Advocacy, Honesty, Expertise, Independence, Loyalty, and Fairness." The six code provisions consulted with are "Free Flow of Information, Competition, Disclosure of Information, Safeguarding Confidences, Conflicts of Interest, and Enhancing the Profession."

In 1982 effective Public Relations helped save the Johnson & Johnson Corporation, after the highly publicized Tylenol poisoning crisis.

The industry today

Modern public relations evaluates a product or individuals public perception through market research. Once data is collected and challenges are identified, solutions are presented in a campaign strategy to meet goals. Techniques may vary from campaign to campaign but some standard tools used are; press releases, press kits, satellite feeds, pod casts, web casts, wire service distribution of information and internet placement. Others include entertainment product placement (television, events, celebrity), product launches, press conferences, media seminars, producing events, speechwriting, establishing partnerships and more is often required.

. According Don Sheelen,

"Examples of the knowledge that may be required in the professional practice of public relations include communication arts, psychology, social psychology, sociology, political science, economics, and the principles of management and ethics. Technical knowledge and skills are required for opinion research, public issues analysis, media relations, direct mail, institutional advertising, publications, film/video productions, special events, speeches, and presentations."

Although public relations professionals are stereotypically seen as corporate servants, the reality is that almost any organization that has a stake in how it is portrayed in the public arena employs at least one PR manager. Large organizations may even have dedicated communications departments. Government agencies, trade associations, and other non-profit organizations commonly carry out PR activities.

Public relations is an important management function in any organization. An effective communication, or public relations, plan for an organization is developed to communicate to an audience (whether internal or external publics) in such a way the message coincides with organizational goals and seeks to benefit mutual interests whenever possible.

As industry consolidation becomes more prevalent, many organizations and individuals are choosing to retain "boutique" firms as opposed to so-called "global" communications firms. These smaller firms typically specialize in only a couple of practice areas and thus, often have a greater understanding of their client's business. And because they deal with certain journalists with greater frequency, specialty firms often have stronger media contacts in the areas that matter most to their clients. Added benefits of smaller, specialty firms include more personal attention and accountability and as well, cost savings. This is not to say that smaller is always better, but there is a growing consensus that specialty firms offer more than once considered.

Organizations that cater to specialized or "boutique" practices include specific subgenres such as "Broadcast PR", and include firms like Medialink, WestGlen, DS Simon, kelly fogelman group and Mediahitman. These groups use traditional PR techniques but devote most of their efforts towards gaining exposure via broadcast and cable television news outlets. As newspapers downsize across the country due to the impact of Internet news, television has become an important vehicle in establishing customer acquisition. Reputable firms, create solid stories for broadcast which appear on talk shows like Oprah, Good Morning America or news broadcast etc.. Questionable public relation firms create "spin." which is slanted stories to serve their cleint's interest. Recent pressure from watchgroups like the Center for Media and Democracy has resulted in Federal review of "spin" practices.

A number of specialties exist within the field of public relations, including:

product placement
product launches
broadcast public relations
reputation management
issue management
investor relations and labor relations
grassroots PR (sometimes referred to as "astroturf PR")
crisis management==Methods, tools, and tactics==

Public relations and publicity are not synonyms. Publicity is the spreading of information to gain public awareness in a product, service, candidate, etc. It is just one technique of public relations as listed here.

Audience targeting

A fundamental technique used in public relations is to identify the target audience, and to tailor every message to appeal to that audience. It can be a general, nationwide or worldwide audience, but it is more often a segment of a population. Marketers often refer to economy-driven "demographics," such as "white males 18-49," but in public relations an audience is more fluid, being whoever someone wants to reach. For example, recent political audiences include "soccer moms" and "NASCAR dads."

In addition to audiences, there are usually stakeholders, literally people who have a "stake" in a given issue. All audiences are stakeholders (or presumptive stakeholders), but not all stakeholders are audiences. For example, a charity commissions a PR agency to create an advertising campaign to raise money to find a cure for a disease. The charity and the people with the disease are stakeholders, but the audience is anyone who is likely to donate money.

Sometimes the interests of differing audiences and stakeholders common to a PR effort necessitate the creation of several distinct but still complementary messages. This is not always easy to do, and sometimes – especially in politics – a spokesperson or client says something to one audience that angers another audience or group of stakeholders.

Press releases

A press release is a written statement distributed to the media. It is a fundamental tool of public relations. Press releases are usually communicated by a newswire service to various news media and journalists may use them as they see fit. Very often the information in a press release finds its way verbatim, or minimally altered, to print and broadcast reports. If a media outlet reports that "John Smith said in a statement today that...", the "statement" usually originated in a press release, or a direct quote from an interview with a John Smith.

The text of a release is usually (but not always) written in the style of a news story, with an eye-catching headline and text written standard journalistic inverted pyramid style. This style of news writing makes it easier for reporters to quickly grasp the message. Journalists are free to use the information verbatim, or alter it as they see fit. PR practitioners research and write releases that encourage as much "lifting" as possible.

Many journalists believe it is unethical to copy from a press release—they believe it is a lapse of good judgement (for instance, a direct quote, as in: Senator Smith said, "This is the most fiscally irresponsible bill that the Congress has passed since the Buy Everyone A Mercedes Act." In this case, a journalist may copy the quote verbatim into the story, although ethical reporters prefer to try soliciting an individual quote from the speaker before filing their story). Public relations professionals believe that press releases and other collateral material aid a journalist's job, and it is the job of the journalist to decide whether or not reprinting material verbatim tells the real story.

Since press releases reflect their issuer's preferred interpretation or positive packaging of a story, journalists are often skeptical of their contents. The level of skepticism depends on what the story is and who's telling it. Newsrooms receive so many press releases that, unless it is a story that the media are already paying attention to, a press release alone often isn't enough to catch a journalist's attention. ^[1].

With the advent of modern electronic media and new technology, press releases now have equivalents in these media_video news releases and audio news releases. However, many television stations are hesitant to use VNR's that appear canned and are not newsworthy.

"Optimized" for the Internet

The advent of the Internet has ushered in a new kind of press release known as an optimized press release. Unlike conventional press releases of yore, written for journalists' eyes only, in hopes the editor or reporter would find the content compelling enough to turn it into print or electronic news coverage, the optimized press release is posted on an online news portal. Here the writer carefully selects keywords or keyword phrases relevant to the press release contents. If written skillfully, the press release can rank highly in searches on Google News, Yahoo or MSN News (or the many other minor news portals) for the chosen keyword phrases.

Readers of optimized press releases constitute far more than journalists. In the days before news search engines, a press release would have landed only in the hands of a news reporter or an editor who would make the decision about whether the content warranted news coverage. Although the news media is always privy to online press releases in the search engines, most readers are end-users. Optimized press releases circumvent the mainstream media which is formerly—but no longer—the gatekeeper of the news.^{[citation needed]}

Social Media Release

The social media release, is a next-generation press release format that was inspired by Tom Foremski of Silicon Valley Watcher [2]. The release is the evolution of traditional press release formats for the dawning “social media” age. SHIFT Communications – a mid-sized independent PR agency – is the first to offer a template for use by PR professionals. The “Social Media Press Release” is also distinctive for tying together various multimedia elements in one place, enabling the journalist to view and/or “re-mix” media elements. SHIFT Communications says, "Journalists and bloggers are now fully adapted to using the World Wide Web for research purposes. The “Social Media Press Release” merely facilitates their research by using the latest tools (social bookmarking, RSS, etc.) to provide background data, context and on-going updates to clients’ news."[[3]]

Lobby groups

Lobby groups are established to influence government policy, corporate policy, or public opinion. These groups claim to represent a particular interest. When a lobby group hides its true purpose and support base it is known as a front group.

Spin

In public relations, spin is a sometimes pejorative term signifying a heavily biased portrayal in one's own favor of an event or situation. While traditional public relations may also rely on creative presentation of the facts, "spin" often, though not always, implies disingenuous, deceptive and/or highly manipulative tactics. Politicians are often accused of spin by commentators and political opponents, when they produce a counter argument or position.

The term is borrowed from ball sports such as cricket, where a spin bowler may impart spin on the ball during a delivery so that it will curve through the air or bounce in an advantageous manner.

The techniques of "spin" include:

Selectively presenting facts and quotes that support one's position (cherry picking)
Non-denial denial
Phrasing in a way that assumes unproven truths
Euphemisms to disguise or promote one's agenda
Ambiguity
Skirting
Rejecting the validity of hypotheticals
Appealing to internal policies

Another spin technique involves careful choice of timing in the release of certain news so it can take advantage of prominent events in the news. A famous reference to this practice occurred when British Government press officer Jo Moore used the phrase It's now a very good day to get out anything we want to bury, (widely paraphrased or misquoted as "It's a good day to bury bad news"), in an email sent on September 11, 2001. The furor caused when this email was reported in the press eventually caused her to resign.

Spin doctor

Skilled practitioners of spin are sometimes called "spin doctors", though probably not to their faces unless it is said facetiously. It is the PR equivalent of calling a writer a "hack". Perhaps the most well-known person in the UK often described as a "spin doctor" is Alastair Campbell, who was involved with Tony Blair's public relations between 1994 and 2003, and also played a controversial role as press relations officer to the British and Irish Lions rugby side during their 2005 tour of New Zealand.

The American radio and television talk-show host Bill O'Reilly has called his television show The O'Reilly Factor "The No Spin Zone", emphasizing his own purported dislike of the phenomenon. Some other American talk and radio-show hosts and commentators, such as Keith Olbermann, who maintains an on-going "feud with Bill O'Reilly", and who himself has been tagged with being more liberal in his views, mock O'Reilly's epithet "no spin zone" suggesting his own avoidance of "spin" to be just another instance of spin from "the other side". (Olbermann frequently labels O'Reilly as "The Worst Person in the World" in one of his segments on his own show Countdown, which airs at the same time as The O'Reilly Factor on rival cable network MSNBC.) Such commentators on politics, despite their prominent roles in mainstream-media journalism, which purports to maintain objectivity, at times and sometimes even often seem engaged in the very phenomenon of spin that they deride. Many such commentators and their featured on-air media consultants, commonly termed "talking heads" or pundits, come to programs on radio, television, and in publishing from prior professional careers in public relations and politics, sometimes even as former political campaign directors or speech writers for political figures; for those who do, mastering the "art" of spin has already been an important part of their past work experience, and it may lead not only to their acute understanding and critique of the phenomenon but also to their supreme ability to continue practicing it in ever-more subtle ways.

State-run media in many countries also engage in spin by selectively allowing news stories that are favorable to the government while censoring anything that could be considered critical. They may also use propaganda to indoctrinate or actively influence citizens' opinions.

Other

Publicity events, pseudo-events, photo ops or publicity stunts
The talk show circuit. A PR spokesperson (or his/her client) "does the circuit" by being interviewed on television and radio talk shows with audiences that the client wishes to reach.
Books and other writings
After a PR practitioner has been working in the field for a while, he or she accumulates a list of contacts in the media and elsewhere in the public affairs sphere. This "Rolodex" becomes a prized asset, and job announcements sometimes even ask for candidates with an existing Rolodex, especially those in the media relations area of PR.
Direct communication (carrying messages directly to constituents, rather than through the mass media) with, e.g., newsletters – in print and e-letters.
Collateral literature, traditionally in print and now predominantly as web sites.
Speeches to constituent groups and professional organizations; receptions; seminars, and other events; personal appearances.
The slang term for a PR practitioner or publicist is a "flack."

The process of public relations

Scott Cutlip, Allen Center and Glen Broom describe the public relations process in four steps (1994). The first step is "Defining Public Relations Problems," usually in terms of a "situational analysis," or what public relations professionals call a SWOT analysis (strengths, weaknesses, opportunities, threats). According to Cutlip, Center and Broom, this should answer the question, "What's happening now?" The next step in the public relations process is "Planning and Programming," where the main focus is "strategy," Cutlip, Center and Broom argue that this step should answer the question "What should we do and say, and why?" The third step in the public relations process is "Taking action and Communicating," also known as "Implementation;" this step should answer the question "How and when do we do and say it?" The final step in Cutlip, Center and Broom's Four-Step Public Relations Process is "Evaluating The Program," making a final "assessment," which should answer the question "How did we do," this is where public relations professionals make a final analysis of the success of their campaign or communication.

Another process model by Sheila C. Crifasi (2000) uses the acronym "ROSIE" to define a five-step process of "Research, Objectives, Strategies, Implementation and Evaluation (See Media evaluation)." Using another acronym, "ROPES," Dr. Kathleen S. Kelly explains a five-step process through "Research, Objectives, Program, Evaluation and Stewardship." Wilcox, Ault, Agee and Cameron (2002) define the public relations process through four steps of "Research, Action (Program Planning), Communication and Evaluation." Center and Jackson (1995) define the process of public relations through four steps: "Fact-finding and data gathering; Planning and programming; Action and communication; Evaluation."

People who are professionals in public relations use different methods for analyzing the results of their work such as focus groups, surveys, and one-on-one interviews. These same methods are used in defining what medium of communication will be used in the process of strategy and what tools will be used in relaying the message, such as press releases, brochures, Web sites, media packs, video news releases, news conferences and in-house publications.

Online PR is increasingly gaining prominence and credibility in its own right, as PR pros use new technologies including the Internet to further client goals. Online PR pros should be fluent in blogging, link-building, social media sites such as Digg, and SEO/SEM practices.

A subset of online PR is blogger relations, and the recognition of bloggers' prominence and importance in the world of digital content. Many online PR pros are themselves bloggers, to better understand this medium.

Politics and civil society

Defining the opponent

A tactic used in political campaigns is known as "defining one's opponent". Opponents can be candidates, organizations and other groups of people.

In the 2004 US presidential campaign, George W. Bush defined John Kerry as a "flip-flopper," among other characterizations, which were widely reported and repeated by the media, particularly the conservative media. Similarly, George H.W. Bush characterized Michael Dukakis as weak on crime (the Willie Horton ad) and as hopelessly liberal ("a card-carrying member of the ACLU"). In 1996, President Bill Clinton seized upon opponent Bob Dole's promise to take America back to a simpler time, promising in contrast to "build a bridge to the 21st century." This painted Dole as a person who was somehow opposed to progress.

In the debate over abortion, self-titled pro-choice groups, by virtue of their name, defined their opponents as "anti-choice", while self-titled pro-life groups refer to their opponents as "pro-abortion" or "anti-life". See Power word.

More recently, opponents of same-sex marriage in the U.S. have declared that their opponents are not the gay couples suing for the right to marry in various state courts, but rather the judges who rule in their favor. They are now calling them "activist judges," implying that they impose their personal beliefs instead of objectively interpreting the law. This sidesteps the thorny issue of making millions of gay people an "enemy," and instead focuses attention on the much smaller judiciary, who all Americans can ostensibly agree should be prevented from being "activists" on the bench.

Managing language

If a politician or organization can use an apt phrase in relation to an issue, such as in interviews or news releases, the news media will often repeat it verbatim, without questioning the aptness of the phrase. This perpetuates both the message and whatever preconceptions might underlie it.

"New Deal" became a description of President Franklin D. Roosevelt's anti-Depression economic plans, and "states' rights/state sovereignty" became near-code words for anti-civil rights legislation.

Recent examples include: "death tax" for estate tax, "affirmative action" for some types of discrimination, "racial preferences" for affirmative action, "faith-based" instead of religious, "climate change" for global warming, and "partial-birth abortion", a non-medical term used to describe the types of abortion performed late-term. The phrase "weapons of mass destruction" became extremely common in the lead-up the 2003 invasion of Iraq, often with little comment on what specific weapons those might be.

Entertainment and celebrity

Playing up weaknesses

Celebrities tend to be fans of the dictum "any publicity is good publicity". If a celebrity says or does something embarrassing, he or she will often turn it into a strength and make it part of his or her "image." This tactic is used just as much with favorable situations as much as with unfavorable ones.

A current (2004) example involves the entertainer Jessica Simpson, who gained nationwide prominence when she wondered aloud on a reality show if "Chicken of the Sea"-brand tuna fish was actually chicken or tuna, garnering her a reputation for being slow-witted. But by the summer of 2004, she was being paid to endorse a brand of breath mints called "Liquid Ice." In the product's television commercial, Simpson replicates her earlier confusion by debating whether the mint is really liquid or ice. So although she was previously ridiculed, she (and her advisers) turned her nationwide embarrassment into a lucrative endorsement deal.

Branching out

As Oscar Wilde said in The Picture of Dorian Gray, the only thing worse than being talked about is not to be talked about at all. Many celebrities seem to take this truism to heart, because when their popularity (and income) wane, they take on new projects that attract media attention. Considering that a celebrity's celebrity is a brand unto itself, many celebrities are under constant pressure to "reinvent" themselves, as a prophylactic against obscurity.

A current trend among celebrities is the transformation of musicians, comedians, and almost every other sort of performer into children's book authors. Madonna, Jay Leno, Billy Crystal, Jerry Lawler, Keith Hernandez, Ricky Gervais and several other celebrities have recently written children's books, accompanied by much media coverage.

A more traditional way of branching out is the celebrity restaurant. This is especially common among professional athletes, whose time in the spotlight is often limited by the physical demands of their jobs. Basketball player Michael Jordan opened a restaurant in Chicago, and singer Britney Spears opened an ill-fated eatery in New York which closed a few months later.

Some celebrities like Tim Robbins, Sean Penn, Charlton Heston, Susan Sarandon and Barbra Streisand seem to gravitate toward politics and expressing political views.

Younger female celebrities on the other hand are often drawn into the fashion world. Hotel heiress Paris Hilton recently announced that she was starting her own line of jewelry, and Jennifer Lopez has started a line of clothing. And fading star Elizabeth Taylor launched a fragrance called "White Diamonds" several years ago, bringing renewed interest from the media. Britney Spears also kept herself in the public eye when she had her secretive marriage to Kevin Federline and bore his child. Although neither topic has to do with her career, audiences seemed to be just as intrigued to know about her personal life.

Some celebrities have also entered the world of self promotion by establishing other business ventures. St. Louis rapper Nelly's Vokal for men and Applebottoms for Women and Ludacris's "Disturbing the Peace" record company are both examples of celebrities taking public relations into their own hands.

Front groups

Many of the techniques used by PR firms are drawn from the institutions and practices of democracy itself. Persuasion, advocacy, and education are instruments through which individuals and organizations are entitled to express themselves in a free society, and many public relations practitioners are engaged in practices that are widely considered as beneficial, such as publicizing scientific research, promoting charities, raising awareness of public health concerns and other issues in civil society.

One of the most controversial practices in public relations is the use of front groups—organizations that purport to serve a public cause while actually serving the interests of a client whose sponsorship may be obscured or concealed. The creation of front groups is an example of what PR practitioners sometimes term the third party technique—the art of "putting your words in someone else's mouth." PR Watch, a non-profit organization that monitors PR activities it considers to be deceptive, has published numerous examples of this technique in practice. Critics of the public relations industry, such as PR Watch, have contended that Public Relations involves a "multi-billion dollar propaganda-for-hire industry" that "concoct[s] and spin[s] the news, organize[s] phoney 'grassroots' front groups, sp[ies] on citizens, and conspire[s] with lobbyists and politicians to thwart democracy." [4].

Instances of the use of front groups as a PR technique have been documented in many industries. Coal mining corporations have created environmental groups that contend that increased CO2 emissions and global warming will contribute to plant growth and will be beneficial, trade groups for bars have created and funded citizens' groups to attack anti-alcohol groups, tobacco companies have created and funded citizens' groups to advocate for tort reform and to attack personal injury lawyers, while trial lawyers have created "consumer advocacy" front groups to oppose tort reform.[5][6][7]

Localization of public relations

One should also pay attention to the impact of globalization has on the form and styles of public relations. We need to be aware of the localization of public relations in different regions and countries. An excellent example would be the Chinese public relations field. The early development of public relations in China is reflected in the 1989 national award winning TV series "Public Relations Ladies" written by Kuang Jianren. The concept of public relations was made-known through this original work, which also revealed the economic reform and social political changes in China in the 1980s.