Bank teller
A bank teller is an employee of a bank who deals directly with most customers.
Tellers are considered a "front line" in the banking business. This is because they are the first people that a customer sees at the bank and are also the people most likely to detect and stop fraudulent transactions in order to prevent losses at a bank (i.e. counterfeit currency and checks, identity theft, con artist schemes, etc.). The position also requires tellers to be friendly and interact with the customers, providing them with information about customers' accounts and bank services.
Most tellers have a cash drawer from which they perform their money transactions, which include, but are not excluded to:
- Check cashing/depositing
- Savings deposits/withdrawals
- Official Check issuances (i.e. cashiers checks, travelers checks, Money orders, Federal Draft issuances, etc.)
- Payment collecting
- Business referrals (i.e. Trust, Insurance, Lending, etc.)
- Cash Advances
One of the more unnerving scenarios for a teller is a bank robbery. These do not occur very frequently but are one of the most dangerous things that a teller can experience on the job, followed by angry and violent customers.