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List of knowledge management concepts

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Key Knowledge Management Concepts

Knowledge management has adopted, invented and refined concepts from a wide rage of disciples and practices. Here is a selection of core concepts.

Corporate memory - a collection of best practices, heuristics, process documents and other texts that help define how a business operates. (related terms: organizational memory or group memory). The ability to capture, maintain and grow a knowledge base, select appropriate technologies and motivate quality contributions is a key KM theme.

Intellectual capital - the intangible assets of a firm. Competencies, culture and connections that enable and foster innovation, agility, awareness, adaptation and corporate survival. KM plays a role in mapping, recording, evaluating, stewarding, marketing and growing intellectual capital and knowledge assets.

Personal knowledge management - a KM theme that focusses on individual responsibility for learning, connecting, organizing and producing knowledge. This is closely tied to blogging, personal information management and branding.

Additional concepts - tacit/explicit knowledge, knowledge discovery, knowledge harvesting, business intelligence, knowledge sharing, social / human capital, social networking, trust, Knowledge_representation, DIKW (data / information / knowledge / wisdom)

Lessor KM Concepts

What we should know to be considered a proficient KM adviser and knowledge worker

codification vs. personalization exploration vs. exploitation practice vs. process best practices (pattern language, distinctions, collaborative writing, ontologies, inquiry, reflection, concept mapping) after action reviews (AARs) peer reviews knowledge mapping & audits lessons learned (learning histories) 'Ba' induction (aka data mining) source documents web standards & protocols - HTML, XML, XTM, RSS meta-data reciprocity (principle of) web-conferencing blogging knowledge diffusion & sharing CRM - customer relationship management SCM - supply chain management auto-profiling classification stories helpdesks memes heuristics ontology (taxonomy / thesaurus / index) community - CoP, CoI, (facilitation, development, sustainability) group dynamics

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