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WNS Global Services

From Wikipedia, the free encyclopedia

WNS Global Services
Company typePublic
NYSE: WNS
IndustryBusiness process management, outsourcing, IT consulting
Founded1996
Headquarters
New York, London and Mumbai[1]
Area served
Worldwide
Key people
Timothy Main[2]
(Chairman)
Keshav R Murugesh[2]
(Group CEO)
RevenueDecrease US $1,314.9 million (FY25)[3]
Number of employees
64,505 (March 31, 2025)[4]
Websitehttps://www.wns.com

WNS (Holdings) Limited (NYSE: WNS) is an Indian multinational business process management company. The company is headquartered in New York, London and Mumbai.[5][6][7]

The company employs over 62,000 individuals. WNS is publicly traded on the New York Stock Exchange under the ticker symbol WNS.[8]

History

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WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity.[9] The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India.[10][11]

In 2005, WNS acquired Trinity Partners.[12] The company went public in 2006, listing on the New York Stock Exchange (NYSE). WNS subsequently acquired Marketics (2007),[13] Aviva Global Services (2008), and Denali Sourcing Services (2017).[14][15]

Later acquisitions included Vuram (2022), The Smart Cube, and OptiBuy (2023).[16][17][18][19]

In March 2025, WNS acquired American software company Kipi.ai at an agreed deal of $75 million.[20]

Operations

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WNS has 64 delivery centers located in the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.[21]

Acquisitions

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Year Company Name Cost Sources
2025 Kipi.ai $75 million [20]
2023 Smart Cube & OptiBuy $156.9 million [22]
2022 Vuram $165 million [23]
2017 HealthHelp $95 million [24]
2017 Denali Sourcing Services $40 million [25]
2016 Value Edge Research Services $17.5 million [26]
2012 Fusion Outsourcing £10 million [27]
2008 Aviva BPO $230 million [28]
2008 BizAps Undisclosed [29]
2007 Marketics $65 million [30]
2006 Trinity Partners Undisclosed [31]
2002 Town & Country Assistance Undisclosed [32]

References

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  1. ^ "Contacts, locations". WNS. Archived from the original on 15 October 2018. Retrieved 15 January 2013.
  2. ^ a b "Board of Directors". WNS. Retrieved 9 July 2023.
  3. ^ "WNS Announces Fiscal 2025 Fourth Quarter and Full Year Earnings". wnsnorthamerica.gcs-web.com.
  4. ^ "WNS to Present at 2024 J.P. Morgan Ultimate Services Investor Conference". Yahoo.
  5. ^ "Is Weakness In WNS (Holdings) Limited (NYSE:WNS) Stock A Sign That The Market Could be Wrong Given Its Strong Financial Prospects?". simplywall.st. 9 October 2024.
  6. ^ "Top 15 BPO Companies In India". Business Outreach. 9 July 2024.
  7. ^ "__symbol__ Stock Quote Price and Forecast". CNN.
  8. ^ "WNS opens new global delivery centre in Hyderabad with 1,399 employees". The Times of India. 14 March 2024.
  9. ^ "WNS | Case Studies | Warburg Pincus". warburgpincus.
  10. ^ "WNS Sri Lanka marks 20 years in existence". Print Edition - The Sunday Times, Sri Lanka.
  11. ^ Warburg Pincus acquires WNS Stake Archived 27 September 2020 at the Wayback Machine Private Equity International 28 May 2002
  12. ^ "WNS Global buys US BPO firm; to hire 2,500 more". Rediff.
  13. ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
  14. ^ "India's WNS buys Aviva's BPO unit for $228 mln". Reuters. 10 July 2008.
  15. ^ "BPO firm WNS acquires US-based Denali Services for $40 million". Mint. 10 January 2017.
  16. ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
  17. ^ "WNS acquires two European companies for USD 156 million". Moneycontrol.
  18. ^ "WNS Acquires The Smart Cube, for $125M". FinSMEs. 6 January 2023.
  19. ^ "WNS buys two services firms for over $150m". IT Europa. 20 December 2022.
  20. ^ a b "WNS buys Kipi.ai for $75 million". The Times of India. 12 March 2025.
  21. ^ "WNS opens 60,000 sq ft delivery centre in Hyderabad". The Economic Times. 14 March 2024.
  22. ^ "WNS acquires 2 firms for $156.9 million". The Hindu. 16 December 2022.
  23. ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
  24. ^ Mendonca, Jochelle (15 March 2017). "WNS buys HealthHelp for about $95 million". The Economic Times.
  25. ^ "WNS acquires US-based Denali for $40mn". Moneycontrol.
  26. ^ Mendonca, Jochelle (11 March 2016). "WNS buys Value Edge Research for about $17.5 million". The Economic Times.
  27. ^ "WNS Acquires Fusion Outsourcing in South Africa". The Economic Times. 21 June 2012.
  28. ^ Kurian, PP Thimmaya & Boby (10 July 2008). "WNS acquires Aviva BPO for $230 mn". The Economic Times.
  29. ^ "BPO firm WNS buys BizAps". Business Standard.
  30. ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
  31. ^ "WNS Global buys BPO firm Trinity". The Times of India. 10 November 2005.
  32. ^ "Town & Country Assistance sold". Fleetnews.co.uk.
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