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Draft:ULAP Networks

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ULAP Networks
Company typePrivate
IndustryTelecommunications, Cloud Computing
Founded2017
FounderDominic McDonald
Headquarters
Singapore
Area served
Worldwide
Key people
Dominic McDonald (CEO)
ProductsSmart Cloud, Session Border Controller as a Service (SBCaaS), Smart Exchange, ULAP Voice, Compliance Tools
Websiteulap.net

ULAP Networks is a global telecommunications and cloud infrastructure company headquartered in Singapore, with operations in over 113 countries. The company provides carrier-grade voice, collaboration, and connectivity solutions for multinational enterprises, and is known for its AI-free, compliance-driven communications model.[1]

History

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ULAP Networks was founded in 2017 by Dominic McDonald, an Australian-born telecommunications executive with over 20 years of experience in the Asia-Pacific region. The name "ULAP" means "cloud" in Filipino, aligning with the company’s goal to deliver intelligent, cloud-native infrastructure to underserved and complex markets.[2]

In its early days, McDonald traveled across Asia with a suitcase of demo equipment, pitching ULAP’s capabilities directly to telecom carriers. His grassroots approach helped ULAP land its first enterprise clients and shaped its reputation for operational agility.[3]

In 2022, ULAP CEO Dominic McDonald joined a fireside chat at Imagine’s inaugural Step-Up conference, where he discussed developments in 5G, cloud, and intelligent infrastructure.[4]

In 2023, ULAP achieved several regulatory milestones:

  • In **Brunei Darussalam**, ULAP was awarded a Service Provider for the Telecommunications Industry (SeTi) license, allowing it to operate locally and offer services such as Smart Exchange and ULAP Voice.[5]
  • In **Japan**, it received a Telecommunications Carriers License, enabling broader service delivery across the Asia-Pacific region.[6]

In 2024, ULAP partnered with **Trada Telekom Indonesia** to form **PT ULAP Jaringan Indonesia**, expanding ULAP’s network and services into the Indonesian enterprise market.[7]

In 2025, ULAP was recognized by the Cloud Communications Alliance for "Outstanding Performance as a New Member" at Cloud Connections 2025.[8]

Products and Services

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  • ULAP Smart Exchange: A global platform integrating communications across Zoom, Microsoft Teams, NICE, and other platforms.
  • Session Border Controller as a Service (SBCaaS): A scalable, cloud-native SBC solution for secure voice infrastructure.
  • ULAP Smart Cloud: A secure and intelligent global carrier-grade backbone.
  • ULAP Voice: An AI-free UCaaS solution focused on compliance and privacy.[9]
  • Compliance tools: Call recording and AI analytics powered through partnerships with CallCabinet and NICE Systems.

Clients

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ULAP’s client base includes global names across media, finance, energy, and telecommunications:

Partnerships

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ULAP maintains strategic partnerships with leading technology providers:

  • Zoom – Certified Cloud Peering Partner[10]
  • Microsoft – Telephony and PBX integration with Microsoft Teams[1]
  • 8x8 – UCaaS and CCaaS infrastructure collaboration[11]
  • CallCabinet – AI-based compliance and call recording
  • NICE Systems – Contact center analytics and CX automation
  • **Crayon (Philippines)** – Cloud distribution and consulting[12]
  • **Imagine Sdn Bhd (Brunei)** – Regional network and telecom services
  • **Trada Telekom Indonesia** – Joint venture forming PT ULAP Jaringan Indonesia[7]

Global Presence

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ULAP Networks maintains offices and infrastructure hubs in:

  • Singapore (HQ)
  • Brunei Darussalam
  • Philippines
  • Thailand
  • Indonesia
  • Australia
  • United States
  • Egypt[13]

Recognition

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Leadership

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Dominic McDonald, Founder and CEO of ULAP Networks, previously worked across 16 economies in Asia-Pacific and represented Australia in rugby union. He frequently speaks at global forums on digital equity and intelligent cloud networks.[2]

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References

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  1. ^ a b c "Company Profile - ULAP Networks". Retrieved May 29, 2025.
  2. ^ a b "From Emerging Markets to Million-Dollar Moves". 12 November 2024. Retrieved May 29, 2025.
  3. ^ "ULAP Founder Shares Growth Journey". Retrieved May 29, 2025.
  4. ^ "ULAP CEO Joins Fireside Chat at Imagine Step-Up Conference". 10 November 2022. Retrieved May 29, 2025.
  5. ^ "ULAP Networks Awarded Telecommunications License in Brunei Darussalam". 3 November 2023. Retrieved May 29, 2025.
  6. ^ "ULAP Awarded Telecommunication Carriers License in Japan". 30 November 2023. Retrieved May 29, 2025.
  7. ^ a b "ULAP and Trada Telekom Indonesia Form Joint Venture". Retrieved May 29, 2025.
  8. ^ a b "ULAP Networks Earns 'Highly Commended' at UC Awards". Retrieved May 29, 2025.
  9. ^ "ULAP Launches AI-Free Voice Solution For Compliant Comms". 29 August 2024. Retrieved May 29, 2025.
  10. ^ "ULAP Networks - Zoom Partner Solutions". Retrieved May 29, 2025.
  11. ^ "Explore Our Partner Programs". Retrieved May 29, 2025.
  12. ^ "Crayon and ULAP Announce Partnership". 13 April 2021. Retrieved May 29, 2025.
  13. ^ "ULAP Contact Locations". Retrieved May 29, 2025.
  14. ^ "ULAP's 'Highly Commended' mention at the 2023 UC Awards". 14 December 2023. Retrieved May 29, 2025.