Placetel
 | |
| Company type | GmbH |
|---|---|
| Founded | 2007 |
| Headquarters | Cologne, Germany |
Key people | Peter Kurt Nowack Gerben Wijbenga[1] |
| Services | Cloud communications |
| Website | placetel |
Placetel is a German provider of cloud communication technologies based in Cologne.
Products and services
[edit]Placetel provides cloud-based telephone and communication technologies and systems, particularly cloud telephony, unified communications, and online collaboration tools for corporate use.[2] The company primarily offers its own Webex-based UCaaS product,[3][4] which include a comprehensive collaboration suite that integrates various team communication technologies into one application.[5] Its VoIP-based phone system includes over 150 business functions,[6] such as video conferencing, chat,[7] and integrations with CRM, ERP & collaboration systems,[8][9][10] like Salesforce and HubSpot,[11] as well as Zendesk and Microsoft Teams.[6]
Placetel's cloud-based telephony system serves as an alternative to traditional telephone systems in offices and companies, enabling employees to make simultaneous calls from different locations and across multiple devices.[12][5] The company also provides telephone numbers, including the option to add international numbers from 40 different countries.[2]
In addition to communication technologies, Placetel provides hardware such as desk phones, cameras, headsets, and Wi-Fi access points.[6] These are also offered as rentals, including support services and replacement options.[13][14]
Access and availability
[edit]Placetel's services are available throughout Germany for small and large companies.[2] As a cloud-based system, it does not require physical installation on-site, allowing companies to set up and manage their communication systems remotely.[12] Users can book integrations with various business software applications via a central app store.[6] Independent software vendors can also offer their own apps in the app store.[11]
The Placetel systems are distributed digitally and via local partners.[15]
History
[edit]Placetel was founded in 2007 and launched its cloud telephone system in 2008. In 2012, Placetel entered into a partnership with Vodafone and set up a mobile extension for its system.[16] In 2013, BroadSoft acquired Placetel,[17] which later became part of Cisco after its acquisition in 2018.[3]
The company's international expansion began in 2021, with operations extending to the United Kingdom and France.[14]
In 2024, Gamma Communications, a British cloud communications provider, acquired Placetel from Cisco.[3] The acquisition enabled Gamma to expand its presence in European markets.[9]
References
[edit]- ^ "Gamma Placetel GmbH". North Data. Retrieved 2025-04-08.
- ^ a b c Brack, Jan; Schmitz, Maximilian (2018-12-30). "Videokonferenz: Systeme und Tools für optimale Video-Meetings: Placetel". Netzwelt (in German). Retrieved 2025-04-08.
- ^ a b c Pfister, Benjamin (2024-09-25). "Gamma übernimmt Placetel von Cisco". Heise (in German). Retrieved 2025-04-08.
- ^ Wiltscheck, Ronald (2021-08-28). "UCC samt Telefonie für KMU: Placetel bindet sich enger an Cisco". Channel Partner (in German). Retrieved 2025-04-08.
- ^ a b "Cloud Telefonie". Channel Partner (in German). 2021-12-01.
- ^ a b c d Künstler, Diana; Adelmann, Stefan (2022-07-15). "Business-Telefonie aus der Cloud". Connect Professional (in German). Retrieved 2025-04-08.
- ^ "(Cloud-)Kommunikationslösungen von Cisco Placetel". Channel Partner (in German). 2020-04-23.
- ^ Narloch, Sabine (2024-09-23). "Gamma schließt Placetel-Übernahme ab". Connect Professional (in German). Retrieved 2025-04-08.
- ^ a b Dincel, Mihriban (2024-09-24). "UC-Anbieter Gamma kauft Placetel". IT-Business (in German). Retrieved 2025-04-08.
- ^ Hülskötter, Michael (2020-11-18). "So profitieren SMB-Firmen von Placetel Cloud-Telefonie und Cisco Webex". IT-TechBlog (in German). Retrieved 2025-04-08.
- ^ a b "Roadshow der Cisco-Company erfolgreich". Channel Partner (in German). 2022-08-12.
- ^ a b Gepperth, Jan Max (2021-05-15). "Wie ein Anrufbeantworter: Evangelische Kirchengemeinde bietet eine Telefonpredigt an". OP online (in German). Retrieved 2025-04-08.
- ^ Ladner, Ralf (2021-12-07). "Placetel ergänzt Portfolio um Hardware-as-a-Service-Angebot". Netzpalaver (in German). Retrieved 2025-04-08.
- ^ a b "Ein Blumenstrauß an Unterstützung". IT-Business (in German). 2021-11-22. p. 14.
- ^ Lück, Folker (2024-09-23). "Gamma schließt Placetel-Übernahme ab". CRN (in German). Retrieved 2025-04-08.
- ^ "Über Placetel". Placetel (in German). Retrieved 2025-04-08.
- ^ Ermisch, Steffen (2014-10-07). "Mehr Raum für Ideen". Handelsblatt (in German). p. 44.