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Relative Insight

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Relative Insight
Company typePrivate
IndustryData analytics, consumer market research
Founded2012
FounderPhil Greenwood, James Walkerdine
Headquarters
Lancaster
,
United Kingdom
Area served
Global
Key people
Ben Hookway (CEO), Phil Greenwood (CTO), James Walkerdine (COO), James Cuthbertson (CRO)
Websitehttps://relativeinsight.com

Relative Insight is a British technology and data analytics company founded in 2012, with offices in Lancaster and London. The company originated from a research project at Lancaster University, initially developed for crime detection and linguistic analysis in law enforcement.[1]

Relative Insight uses comparative language analytics to identify statistically significant differences in how different groups of people communicate. The platform compares language sets to uncover variations in words, grammar, topics, and tone. This enables organizations to understand consumer attitudes, improve messaging strategies, and track linguistic trends over time.

Clients include global brands and agencies such as Disney, Unilever, R/GA, Havas, and Pearson.[2]

History

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Relative Insight was spun out of Lancaster University in 2012 by founders Phil Greenwood and James Walkerdine, and was later joined by Ben Hookway and Rich Wilson in 2013.[3] The company's core technology originated from a decade-long research project conducted by the university's linguistics and cyber security departments. The research was initially aimed at identifying individuals engaged in online criminal activity by detecting discrepancies in their language patterns. The first commercial application of the technology was in law enforcement. Relative Insight has since expanded its application of the same linguistic comparison technology to the marketing and consumer analytics sectors.[4]

References

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  1. ^ "To Catch a Marketer: How This Law Enforcement Data Firm Moved Into the Ad World". Ad Age. 2014-11-13. Retrieved 2023-03-09.
  2. ^ Bishop, Katrina. "Language analysis: Using crimefighting tech to help brands". CNBC. Retrieved 2023-03-09.
  3. ^ "What we do". Relative Insight. Retrieved 2023-03-09.
  4. ^ Bryant, Martin SFP (2014-07-01). "Relative Insight: Language Analysis for Brands". TNW. Retrieved 2023-03-09.