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Snowflake data breach

From Wikipedia, the free encyclopedia

The Snowflake data breach refers to a large-scale cybersecurity incident in 2024 involving unauthorized access to customer cloud environments hosted on Snowflake Inc., a cloud-based data warehousing platform.[1] [2] The breach affected numerous high-profile clients and has been regarded as one of the most significant data security incidents of the decade.[3]

Background

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Snowflake Inc. provides a cloud data platform widely adopted by large enterprises for storing and analyzing data. In 2024, it became the focal point of a major cyberattack campaign that compromised sensitive data from more than 100 of its customers.[4]

2024 breach

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In mid-2024, at least 160 organizations were reportedly targeted through vulnerabilities in how their Snowflake environments were configured and accessed. Affected companies included AT&T, Ticketmaster/Live Nation, Santander Bank, LendingTree, Advance Auto Parts, Neiman Marcus, and Bausch Health.[4][5]

The breach resulted in the theft of a wide range of sensitive data, such as:

  • Personally Identifiable Information (PII)[4]
  • Medical prescriber DEA numbers[4]
  • Digital event tickets[4]
  • Over 50 billion call records from AT&T[4]

The stolen data was allegedly used for extortion, with hackers demanding ransoms from affected organizations in exchange for not leaking or selling the information.[6]

Nature of the attack

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Security investigations revealed that the attackers—members of a known hacking group referred to as UNC5537 or Scattered Spider accessed customer environments by exploiting stolen credentials obtained via infostealer malware.[7] These credentials, which lacked multi-factor authentication (MFA) protection in many cases, allowed the attackers to log in to Snowflake customer instances directly using just a username and password.[8]

A report by cybersecurity firm, Mandiant (a subsidiary of Google Cloud) outlined the method of extortion and scale of the incident, noting that over 160 customer environments may have been accessed.[9][10]

Impact and government response

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The breach had particularly serious implications for AT&T, whose call and text message metadata involving nearly all U.S. customers was compromised.[1][4] The breach prompted an unprecedented request from the U.S. Department of Justice, which asked AT&T to delay public disclosure due to national security and public safety concerns.[1][4] Reports later confirmed that AT&T paid a ransom of $370,000 in an attempt to have the stolen data deleted.[11][12]

Arrests and attribution

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In late 2024, law enforcement agencies in the United States and Canada identified and apprehended two core individuals allegedly responsible for the attack:

Court documents also reference a third unnamed individual, known only by the alias Reddington, who allegedly acted as an intermediary between the hackers and victim organizations.[11]

Security implications

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The breach drew attention to widespread security misconfigurations and insufficient enforcement of multi-factor authentication across cloud platforms.[1] It also raised concerns over third-party risk and the need for tighter access controls and credential hygiene within cloud ecosystems.[1]

See also

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References

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  1. ^ a b c d e Matt Egan and Sean Lyngaas,"Nearly all AT&T cell customers' call and text records exposed in a massive breach". edition.cnn.com. 12 June 2024. Retrieved 22 May 2025.
  2. ^ "Ticketmaster confirms hack which could affect 560m". bbc.com. 2 June 2024. Retrieved 22 May 2025.
  3. ^ Jordan Smith,"The Cybersecurity Stories that Defined 2024 in the Channel". channelinsider.com. 17 December 2024. Retrieved 22 May 2025.
  4. ^ a b c d e f g h Kim Zetter,"The Snowflake Attack May Be Turning Into One of the Largest Data Breaches Ever". wired.com. 17 June 2024. Retrieved 22 May 2025.
  5. ^ Sergiu Gatlan,"Advance Auto Parts stolen data for sale after Snowflake attack". bleepingcomputer.com. 5 June 2024. Retrieved 22 May 2025.
  6. ^ Mathew J. Schwartz,"Victims of Snowflake Data Breach Receive Ransom Demands". bankinfosecurity.com. 20 June 2024. Retrieved 22 May 2025.
  7. ^ Jessica Lyons,"Snowflake customers not using MFA are not unique – over 165 of them have been compromised". theregister.com. 11 June 2024. Retrieved 22 May 2025.
  8. ^ Ravie Lakshmanan,"Snowflake Breach Exposes 165 Customers' Data in Ongoing Extortion Campaign". thehackernews.com. 11 June 2024. Retrieved 22 May 2025.
  9. ^ "UNC5537 Targets Snowflake Customer Instances for Data Theft and Extortion". cloud.google.com. 10 June 2024. Retrieved 22 May 2025.
  10. ^ "Unpacking the 2024 Snowflake Data Breach". cloudsecurityalliance.org. 7 May 2025. Retrieved 22 May 2025.
  11. ^ a b Kim Zetter,"AT&T Paid a Hacker $370,000 to Delete Stolen Phone Records". wired.com. 14 July 2024. Retrieved 22 May 2025.
  12. ^ Wes Davis,"AT&T reportedly gave $370,000 to a hacker to delete its stolen customer data". theverge.com. Retrieved 22 May 2025.
  13. ^ a b Jonathan Greig,"Alleged Snowflake hacker consents to extradition from Canada after US charges". therecord.media. 25 March 2025. Retrieved 22 May 2025.
  14. ^ "Charges Unsealed Against Alleged Hackers of Snowflake Customers". bloomberg.com. 24 November 2024. Retrieved 22 May 2025.
  15. ^ "Canadian Man Arrested in Snowflake Data Extortions – Krebs on Security". wancore.fr. Retrieved 22 May 2025.
  16. ^ "Canadian Man Arrested in Snowflake Data Extortions". krebsonsecurity.com. 5 November 2024. Retrieved 22 May 2025.